Where did your lessons learned go?

What to do

1. Choose an effort. Think of a recently completed project, milestone, or other team effort.
2. Answer six questions. Choose Yes only if the full statement is true for your team.
3. Get your result. You’ll see where your lessons stalled, what to do next, and how CROSSING CHANGE can help.

1. 1

   Question 1 of 6

   After the project ended, did your team discuss what worked, what didn’t, and what could be improved?

   Yes, we discussed the work.No, we moved on.
2. 2

   Question 2 of 6

   Did someone document what your team learned so it wouldn’t stay in people’s heads?

   Yes, it was documented.No, it wasn’t documented.
3. 3

   Question 3 of 6

   Did each lesson that called for a change lead to a specific action and a person responsible for it?

   Yes, each action had an owner.No, some actions lacked an owner.
4. 4

   Question 4 of 6

   Did someone check back later to see whether the actions were completed?

   Yes, someone checked.No, no one checked back.
5. 5

   Question 5 of 6

   Could the next team doing similar work find and use what your team learned?

   Yes, they could.No, or I’m not sure.
6. 6

   Question 6 of 6

   Does your team have the skills to put those actions into practice, including planning the work and managing changes?

   Yes, we have the skills.No, we need to build some skills.